MOBILE ORDERING. MORE CONNECTED SERVICE.
GOOD
SERVICE.
LESS
FRICTION.
The menu, the order, the queue—and AI to help the team understand what needs attention.
Give it a tap
THE REAL
RUSH ↗
are in the works.
A LITTLE PRODUCT WALKTHROUGH
Tap it.
Track it.
Pick it up.
Build a sample coffee order and follow its handoff to the counter. No payment, real order, or text message is sent.
Something good?
Illustrative USD prices. Not a venue menu or dietary guidance.
One order.
A shared status.
Add an item on the phone to see the order handoff.
Keep the order identity, item details, and status together. The team confirms each transition.
THE INTELLIGENCE BEHIND THE COUNTER
AI should
know what
to check.
A guest message alone isn’t the whole story. Read it with the current menu, order status, and venue policy. Then prepare an answer or a handoff the team can review.
Explore service intelligenceBIG HOSPITALITY. DIFFERENT FOOTPRINTS.
Your kind
of counter.
Cafés & quick-service venues
Connect a guest’s mobile order with the team’s status view and a clear pickup handoff. AI can help prepare the service context and unresolved questions.
Keep the counter for good service. ↗Food trucks & pop-ups
Bring a changing menu, limited team, and service queue into a useful operating picture. Confirm connectivity, venue requirements, and supported integrations during discovery.
A compact workflow for a moving operation. ✳Multi-site hospitality teams
Review recurring exceptions and local context across venue records. Keep operational observations separate from causal claims or automatic staffing decisions.
Learn from the shift, not just the total.
LET THE PEOPLE MAKE IT PERSONAL
Less app.
More hospitality.
The point of a connected flow is a clearer moment between guest and team. Not another screen that makes a simple question harder.
How the service flow worksBEFORE THE FIRST TAP
A few things
on the house.
Can I place a real order on this website?
No. The café example is a product walkthrough with sample food and coffee items. No payment is taken, no real order is sent, and no SMS is delivered.
Does Drank integrate with our POS?
The integration route depends on your POS, access permissions, data model, and workflow. The website does not imply certified partners or a ready-made connection to every system.
Can AI answer an allergy question?
Only approved venue records can support ingredient information. Missing or uncertain information must go to staff. An AI answer must not promise allergen safety or absence of cross-contact.
Can AI change order priority or issue refunds?
The proposed assistant prepares context and suggested follow-ups. Operational priority, refunds, and commercial commitments require the appropriate human and system permissions.
What does the service-intelligence preview demonstrate?
Prepared findings across sample queue events and venue notes. It shows what information should be checked and what a reviewable output could look like, not a live production model.
START WITH YOUR WORKFLOW
Let’s make
service flow.
Bring your menu, queue, and the moments your team wants to improve.
Talk through the details